What should I do if I encounter a fault with my purchase?

We're sorry if there's a problem and we'll do our best to resolve it as quickly as possible. You can do one of three things to let us know:

• Send a photo of the shoes explaining the problem along with your order number to info@rogersonshoes.com.
• Take the shoes along with a copy of your receipt to your local store.
• Call us on 01721 725 705