If you've placed an order and changed your mind, it's best to call us on 01721 725 705. If you can't call us during our office hours, send an email info@rogersonshoes.com with "Order Cancellation" as the subject. If the order has not been dispatched, we will stop the order being processed and issue a full refund. If the order has already been dispatched, we'll ask you to use our returns procedure.